Portella Palma | Palma de Mallorca ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

Carrer De La Portella 9, Palma de Mallorca, Spain, 07001

“The hotel's location is a serene gem amid Palma's historic beauty.”view full review

Portella Palma, a 5-star hotel rated 9.6/10 on Booking.com, is situated in a 17th-century palace in Old Town. This Palma de Mallorca hotel features a charming courtyard, a private rooftop terrace, and a wellness area with a hammam and sauna.

Rooms & Amenities

All guest rooms at Portella Palma are air-conditioned and come with a flat-screen TV with streaming services, a minibar, and free WiFi. Selected accommodations feature soundproof walls, coffee machines, and city views, while spacious apartments include well-fitted kitchenettes for convenient dining options.

Dining & Culinary Experience

The seasonal dining options at Portella include elegant meals served in the dining room, casual dishes in the courtyard, or on the rooftop terrace with stunning views. Guests can also arrange for a private chef to prepare their preferred dishes, accompanied by wine selections from the onsite cellar.

Leisure & Wellness

Portella Palma features a wellness area, which includes a sauna and a hammam. The hotel encourages relaxation in its central courtyard, while the rooftop terrace provides an ideal setting for cocktails and enjoying captivating views, including the majestic Palma Cathedral.

Location & Transportation

Portella Palma's central location enables easy access to landmarks such as the Royal Palace of La Almudaina and the historic Arab Baths. The hotel is well-connected by public transport, with nearby bus stops and train stations just minutes away for convenient travel around the city.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Small Double Room

Max:

2 persons

Shower

Coffee machine

room details

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Double Room

Max:

2 persons

Shower

Coffee machine

room details

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Junior Suite

Max:

2 persons

Shower

Coffee machine

room details

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Palma de Mallorca400 m

Airports

Palma de Mallorca (PMI) 9.5 km

Train

Palma Intermodal Station 1.2 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Really good Breakfast Experience

“During my stay, I was treated to an elaborate breakfast where Xisca, the chef, prepared delicious omelets with local ingredients right before my eyes. The fresh croissants she baked were heavenly, and we enjoyed every dish that kept coming to our table, making breakfast an lovely experience.” view full review

Fine and Comfortable Rooms

“The room I stayed in was spacious, stylish, and incredibly cozy. The luxurious bed provided the most comfortable sleep I've ever experienced, while the wooden shutters effectively blocked out noise, ensuring a restful night. Plus, the Diptyque soaps in the bathroom added a special touch of luxury.” view full review

A Dreamy Sanctuary

“I found the bedroom to be a true sanctuary. With heated floors, a very large and comfortable bath, and authentic décor that retains old-world charm, it provided the perfect setting for relaxation after a long day of exploring. The atmosphere was both inviting and serene.” view full review

Luxurious Amenities

“The bathroom was equipped with everything you could possibly need, featuring Diptyque toiletries that felt indulgent. The bathing experience was elevated by the spaciousness of the shower and bathtub, allowing for a bit of pampering after a day out.” view full review

General

No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Snorkelling
Cycling
Yoga class
Sports trainer

Guest Parking

Shared kitchen
Electric kettle
Cookware/ Kitchen utensils

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Spa & Leisure

Beach access
Beach umbrellas
Sun loungers
Sun terrace
Garden area
Spa & wellness centre
Solarium
Turkish bath
Steam room
Beauty treatment
Massage

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Patio
Terrace
Garden furniture
Dining table
Ironing facilities

Bathroom

Free toiletries
Sink

Self-catering

Shared kitchen
Electric kettle
Cookware/ Kitchen utensils

Media

Flat-screen TV
AM/FM alarm clock

Location

Carrer De La Portella 9, Palma de Mallorca, Spain, 07001

Map view

Carrer De La Portella 9, Palma de Mallorca, Spain, 07001

City landmarks

Landmark

Sa Llotja

610 m

Museum

Es Baluard Museu d'Art Modern i Contemporani de Palma

910 m

Landmark

Avenida Jaime III

600 m

Public Building

Consolat de Mar de Palma

630 m

Landmark

Plaza Espana

860 m

Castle

Castell de Bellver

2.7 km

Landmark

Parc de la Mar

890 m

Park

Sa Feixina Park

1.0 km

Landmark

Banos Arabes

600 m

Church

Sant Jaume

710 m

Nearby

Church

Catedral de Mallorca

570 m

Palace

Royal Palace of La Almudaina

420 m

Square

Plaza Mayor

230 m

La Rambla

360 m

Church

Convent of Santa Clara

90 m

Square

Placa Major

230 m

Gallery

Can Solleric

580 m

Church

Santa Eulalia

330 m

Museum

Museu Fundacion Juan March Palma

330 m

Plaza del Olivar

570 m

Museum

Fundacion Bartolome March Servera

350 m

Museum

Museum of Mallorca

70 m

Church

Church of Sant Nicolau

480 m

Plaza de Juan Carlos I

Passeig des Born

400 m

Square

Placa de la Reina

330 m

Square

Placa de Cort

240 m

Carrer de Can Serra

Arab Baths

590 m

Placa de la Porta del Camp

Porta del Camp square

490 m

Museum

Museu Diocesa de Mallorca

130 m

Placa de Sant Francesc

Monumento a Fray Junipero Serra

280 m

Restaurants

Cafe Murada Ristorante & Pizzeria

160 m

Paseo Dalt Murada 2

Serendipity

190 m

Calle Sol 2

Sa Bodegueta

300 m

Carrer Sant Crist

Rooftop El Llorenc

410 m

Placa de Llorenc Villalonga 4

Bar Mezclarte

290 m

Carrer de Sant Francesc

Reviews and Ratings

Reviews from guests about their experience.

Mia

United Kingdom, February 2025

5.8/10

My stay at Portella was quite good, with beautiful decor and a cozy atmosphere. although I did miss having a full-length mirror in my room. The shower was fantastic, and the service was great overall. I appreciated the friendly team, especially Luke, who went above and beyond, ensuring I had an enjoyable trip.

Rooms

9.0

The Junior Suite I stayed in felt like home, featuring comfortable furnishings and charming details. The bed was incredibly cozy, making it hard to get up in the morning.

Service

9.0

The staff were exceptionally good, providing genuine service that made me feel special during my stay. Luke was particularly knowledgeable and helpful.

Location

8.0

Located in the heart of the old town, Portella is near many restaurants and shops. However, I found it a bit tricky for taxis to drop me off right at the hotel due to the narrow streets.

Dining

9.0

The breakfast was excellent, featuring local flavours that enhanced my experience. It embodied authentic service that matched the cozy atmosphere.

Facilities

8.0

The hotel offered a good range of facilities, including room service and tour assistance, making my stay more convenient.

James

United Kingdom, February 2025

6.0/10

My stay at Portella was a dream. a luxurious experience in a historic setting. The staff were incredibly warm and efficient, contributing to the oasis-like feel of the hotel. While the location was perfect, with attractions like the Arab Baths and the cathedral just a short stroll away, navigating the tight inner city roads was a bit of a challenge. Overall, a fantastic experience with some minor logistical hiccups.

Rooms

10.0

I stayed in a Junior Suite. the big bed made for a truly comfortable rest. The space was generous and perfectly suited to my needs. Just lovely.

Service

10.0

The staff were friendly and knowledgeable. I appreciated chatting with Luke about the hotel's history, and Chiska, one of the chefs, was a bright spirit who made dining feel personal.

Location

9.0

Portella's location was incredibly special. being right next to the cathedral and across from the port, I had easy access to many tourist highlights while enjoying the quiet of the hotel.

Dining

10.0

The food was exquisite. I particularly loved the eggs benedict at breakfast and the sea bass with black olive sauce for dinner; everything was crafted with care.

Facilities

9.0

The hotel offered a range of convenient services. from rapid laundry to a welcoming drink upon arrival, which made my stay hassle-free and enjoyable.

Lily

United Kingdom, January 2025

5.4/10

I had a lovely stay at Portella, enjoying its idyllic location right next to the cathedral and the marina. The room was generous and felt like a private oasis, though I faced some challenges with parking and inconsistencies about the child policy. Overall, it was a great experience, but a few areas could use improvement, like the limited breakfast options.

Rooms

9.0

I stayed in the Junior Suite, which was spacious and beautifully designed. The open air courtyard added an extra touch of charm, and I particularly appreciated the comfortable foldout crib they prepared for my infant.

Service

8.0

The staff were warm and accommodating, particularly the kitchen team who personally crafted meals for my child. While my overall experience with service was excellent, I did notice that the concierge wasn't always available when I needed assistance.

Location

10.0

Portella's location is fantastic, situated within the historic Mallorcan walls and just steps away from main attractions like the cathedral and port. It truly feels like a hub for exploring the vibrant city.

Dining

6.0

While the service was attentive, I found breakfast options to be quite limited and not reflective of a 5-star experience. The breakfast menu felt awkward, with very few selections available, which was disappointing.

Facilities

7.0

The hotel offers basic amenities like room service and laundry, but I would have loved more common spaces to relax. Facilities, such as the small gym and sauna, were functional but minimal.

Penelope

United Kingdom, December 2024

6.0/10

I had a fabulous stay at Portella, where the luxurious room and warm staff made my experience lovely. The location is perfect, right in the charming old town, close to the cathedral and port. Although the parking situation can be a bit tricky, especially for those with a lot of luggage, the friendly service made up for it.

Rooms

10.0

My room was immaculate, spacious, and equipped with gorgeous Diptyque toiletries. I loved every moment spent in the luxurious surroundings.

Service

10.0

The staff were incredibly warm and accommodating, especially Luke, who made me feel welcomed with a local wine. They were attentive and provided personalized service throughout my stay.

Location

9.0

Portella is tucked away in the old town, making it feel like an oasis. I was just a stone's throw from some of Palma's main attractions like the cathedral and the port.

Dining

9.0

Dining at Portella was a delight, with the kitchen staff crafting individualized dishes, and I enjoyed chatting with the personable chef, Chiska.

Facilities

9.0

The hotel offers excellent facilities including rapid laundry service and attentive housekeeping, ensuring I always had what I needed.

Ivan

United Kingdom, October 2024

6.6/10

I recently stayed at Portella for 7 nights and found it to be a beautiful oasis within the walls of Palma. The location is perfect, just a stone's throw from the cathedral and the marina. However, the breakfast experience felt awkward and didn't quite meet my expectations for a luxury service. Overall, I would rate my experience a solid 9.0.

Rooms

9.0

I loved my Junior Suite! The space was generous and the foldout crib for my infant was set up promptly. It felt stylish and very clean, which made our stay comfortable. The housekeeping service was also very responsive.

Service

9.0

The staff were fantastic; they were flexible and accommodating. Particularly, the kitchen staff crafted personalized meals for my child after speaking with us. Although there were some inconsistencies with their child policy, they generally made our stay pleasant.

Location

10.0

The hotel's location is simply unbeatable! It's right next to the cathedral and close to many restaurants, which made exploring Palma a breeze. I felt like I was in the heart of the city while enjoying a peaceful atmosphere.

Dining

6.0

The breakfast was disappointing. It featured a limited selection and felt awkward, not living up to 5-star expectations. While the dishes were decent, they didn't justify the price or the overall experience at the hotel.

Facilities

8.0

The hotel facilities were decent but modest. There was no lavish lobby or pool, but they did offer amenities like rapid laundry service and room service. It felt more like a cozy boutique hotel than a traditional luxury one.